Dear Team,

I enrolled in the 3X Generative Program on the understanding that it was an AI job drive running from 1st April to end of May. However, despite payment and enrollment, I have not been given any clear support channel, mentor, HR contact, or Discord group to raise my queries.

More importantly, I was informed that Pro AI tools access would be provided, but I am still unable to see any such option in my dashboard. This is unacceptable, as I paid for a program with specific deliverables and support, and none of that is currently visible to me.

I request immediate clarification on the following:

Who is the assigned mentor or HR contact?

Which Discord/group should enrolled members use for queries?

When will Pro AI tools access be activated?

What is the exact support process for this program?

Please treat this as an urgent escalation and respond with the required details at the earliest. If this issue is not resolved promptly, I will need to escalate it further.

Regards,
Akshay Kumar
PH: 9718979312