Dear Helpdesk Team,

I hope this message finds you well.
On Saturday, I submitted a query regarding the renewal of my programme (ticket #6996). Unfortunately, I have not yet received any communication via phone or email regarding a solution or confirmation of my renewal. This programme is my last career option.
I kindly request that you expedite the renewal process at your earliest convenience, as I would like to continue to avail myself of the programme&#039;s facilities without any interruption.

Thank you very much for your attention to this matter. I greatly appreciate your assistance and prompt response.
Best regards 
Subhadip Ghata