I am writing this as a formal escalation regarding the complete lack of response from your mentorship team for the past 19 days.

I purchased the Jobbaj Learning self-paced program with the clear understanding that mentorship support would be provided. I completed the course, the project, and the Forage internship, but after that, the assigned mentor has completely stopped responding on Discord.

This is a service lapse, and it directly violates the support expectations communicated at the time of purchase.

I need immediate clarity on the following:

Why has there been no response for 19 days?

When will the pending mentorship/project review/support be completed?

If the promised support cannot be delivered, I expect a refund to be initiated.

Please treat this as urgent.
If I do not receive a clear response within 48 hours, I will proceed with a formal refund request and escalate this further through public and consumer channels.

Attaching screenshots of the messages and timelines for reference.