Hello Jobaaj, 
I booked a seat for Micro Data Analytics course. I paid Rs 1100. Upon checking the course and my requirements, I found the course to not be helpful. I made the booking on 12th April 2025. I reached out to your multiple customer support numbers to request a cancellation and refund on my payment for the course as I no longer find it useful, credible and needed for my goals. On 13th April 2025 your customer service representative responded after multiple attempts and continues to delay the process of cancellation and refund. I have not recieved any email for the ticket created for the same problem via Jobaaj platform. As per your platform and course details it offered 7 days money back guarantee and upon connecting with the representative there was complete disregard to the policy and no clear indication of understanding on how the process for refund will take place. All I kept recieving as information is I&#039;ll recieve an update on this matter, and I don&#039;t want just an update. I&#039;d like the refund to be processed by the end of today as that is what was communicated with me on 14th April 2025. 

Please process the refund so I don&#039;t have to continue this type of stress. It&#039;s absolutely unnecessary when platforms promote and take money but do not provide support on matters of refund despite advertising the same. I&#039;d have to take the matter forward if there&#039;s no response by the end of the day as I have made several attempts already to cancel and refund my money. 
I have sent multiple emails and raised a ticket. I have called and tried to get customer care support and there is absolutely no response from your end. I was told there will be a refund but no email or confirmation has been sent. The customer care is a joke who take their own ways to interact with the customer and provide no valid answers to queries. This is getting out of hand and if there is no response. I&#039;m taking the matter to consumer forum and ensuring to talk about this issue on social media platforms as well. You market something and the operations for it is not at all showing that you care about any customer. The workshop was for 2 days and it was postponed for the next day. 1 hr was spent on marketing the micro analytics course and then saying there are only 40 seats, you then increased it somehow to 50 and I am sure that number would have increased as well. I am not fond of such tactics. As per your advertisement, please refund the amount as the request was made the next day itself for cancellation and refund. I&#039;m absolutely serious and have already compiled the information for the consumer forum. 

